Privacy

Privacy and Cookie Policy

DushiBida (we, us, or our) is committed to protecting and respecting your privacy. We take the privacy of all our customers and site users (you) very seriously and do everything we can to protect your personal information.

Please read the following policy carefully to understand what personal information we may collect from you, how we may use it, and what rights you have regarding our use of it. By using this website and signing up or making purchases, you accept the terms of this Privacy Policy.

Our privacy policy was updated on September 8, 2024, in accordance with the EU General Data Protection Regulation (GDPR).

Information We May Collect from You

The website uses cookies to keep track of items you place in your cart, including when you abandon your cart, and this information is used to determine when we should send reminder messages via SMS.

The above information excludes data from SMS opt-in and consent; this information will not be shared with third parties.

We use the collected data to evaluate, develop, and improve our services, products, and systems for our customers. We retain your personal information as long as necessary or permitted for the purpose for which it was obtained.

This data collection includes analysis to make our services more user-friendly, such as adjusting the user interface to facilitate the flow of information. To continuously improve the logistical flow of goods by calculating purchases, inventories, and deliveries, and to streamline our resources from a sustainability perspective by optimizing the purchase and planning of deliveries. We use data to plan our growth and establishment in the future and improve our product range.

We may collect and process the following personal information:

  • Information you provide by filling out forms on the website. This includes information provided when requesting a newsletter, registering to use our site, or subscribing to our services. For example, we may keep a record of your name, address, email address, date of birth, and phone number.
  • We will keep records of purchases and other transactions you make via our site and the fulfillment of your orders.
  • We may ask you for information when you participate in a contest organized via the site or a promotion we sponsor.
  • If you contact us by phone, email, or otherwise in writing, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you are not required to respond to them.
  • We may collect details about your visits to our site, including but not limited to the resources you have accessed.
  • We may collect information about your operating system and browser type, the domain name of another website you used to access the website, the time and duration of your visit, which pages you visited, your IP address, etc.

Special Note About Children Under 16 Years Old

We do not allow children in the EEA under the age of 16 to sign up for any content, product, or service. We do not collect, use, or disclose personal information from users under the age of 16 except as permitted by law.

We encourage parents and guardians to spend time online with their children and take an active role in protecting their children’s privacy. Parents and guardians should instruct their children never to provide real names, phone numbers, addresses, or other identifying information via the internet without obtaining parental consent. No information may be submitted or posted on a DushiBida website by visitors under 16 years old without parental or guardian consent. If you are under 16 and would like to register on the site, you will need the consent of a parent or guardian. This can be done via the registration process, in which a confirmation email is sent to a parent or guardian of any child under 16 who registers with us. The parent or guardian who has given consent under this article has the right (using the contact details at the end of this Privacy Policy) to request access to their child's information, request the deletion of information, and/or refuse further collection or use of their information.

How We Will Use Your Information

We may use information about you to study overall demographic data, behavior, and interests. This allows us to tailor the website and applications better to the different needs and desires of visitors in the following ways:

  • To create a membership profile for you to help us provide a more personalized service tailored to your preferences.
  • To ensure that the content of our site is presented most effectively for you and your computer.
  • To send you our newsletters or catalogs, or provide you with information, products, or services that you have requested from us or that we think may interest you if you have consented to be contacted for such purposes.
  • To fulfill our obligations arising from contracts between you and us.
  • To enable you to participate in interactive features of our service when you choose to do so.
  • To notify you about changes to our service.
  • To contact you and update you about incomplete or partially completed orders that you have placed.
  • To fulfill your requests regarding any gift lists you may create.

IP Addresses and Cookies

When you enter our website, information about your computer may be collected, including, where available, your IP address, operating system, and browser type, for system administration. These are statistical data about the browsing activities and patterns of our users and do not identify any individual other than through the IP address. For the same reason, information about your general internet usage may be obtained using a cookie file stored on your computer's hard drive. Cookies contain information transferred to your computer’s hard drive. They help us improve our website and deliver a better and more personalized service. In summary, the cookies we use enable us to:

  • Estimate our general audience size and how they use our site.
  • Recognize you when you return to our site.
  • Store information about your preferences to customize our site to your individual interests.
  • Speed up your searches.

We will also allow certain third parties to collect cookies during your use of our website. In summary, cookies will enable us to:

  • Track the first and last pages you visit and your total number of visits to the website.
  • Track how long you spend on a page on our website.
  • Track how you accessed the website.
  • Track how you reached the website, including any keywords, search engine information, or referrer.

Some third-party cookies are introduced by services displayed on our website and are beyond our control. They are submitted by companies providing social media, such as Facebook, Twitter, and Pinterest. Third-party cookies are used to perform cross-domain tracking so we can offer you marketing on other channels. Data passed to third parties is only used to provide the above services to you, collect analytics tools to gather statistics to optimize our site, and present relevant material to you. Google and Facebook use the information to evaluate visitors' website use, compile reports on website activity, and provide other services related to website activity and internet usage. Additionally, Google and Facebook may adjust the ads you see based on information about your previous browsing. The information stored in cookies used by Google and Facebook (such as IP addresses) is transmitted to and stored on Google and Facebook servers worldwide. Therefore, the information may be stored on a server in a country other than where you reside. Google and Facebook may also transfer the information to third parties if required by law or when such a third party processes the information on behalf of Google or Facebook. Please note that if you restrict or block cookies that this website uses, it may reduce the performance and usability of the site.

Where We Will Store Your Information

The information we collect from you is stored within the European Economic Area (EEA) but may also be transferred to and processed in a non-EEA country. Any transfer of your personal data complies with applicable law. The information we collect from you will be transferred to and stored on the servers of our suppliers at One.com and Shopify. Therefore, your information may be transferred to and stored in a destination outside your country of residence. Your information may also be processed by staff working for us or one of our suppliers who operate outside your country of residence. Such staff may be involved in fulfilling your order, processing your payment details, and providing support. By providing your personal information, you agree to this transfer, storage, and processing. We will take all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

Data Security

We take the security of your personal information seriously and take necessary precautions to protect your data. Unfortunately, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee the security of any data you provide to us. If you believe your personal information may not be secure, please contact us using the contact details at the end of this policy.

Your Rights

You have the right to ask us not to process your personal information for marketing purposes. You can exercise this right by following the unsubscribe options provided in communications or by contacting us as described in this Privacy Policy.

You also have the right to request access to the personal data we hold about you and to request that we correct or delete such data. You can exercise your rights by contacting us using the contact details at the end of this Privacy Policy.

Changes to This Privacy Policy

We may modify this Privacy Policy from time to time by posting a new version on our website. You should check this page regularly to see if any changes have been made. Changes will take effect as soon as they are posted on this page. By continuing to use our site after such changes have been made, you accept the revised policy.

Contact

If you have any questions about this Privacy Policy or the information we collect about you, you can contact us at:

DushiBida
Email: support@dushibida.com